Digital Delivery Policy
When and how StudyProHub delivers digital books, courses, recordings, and account access.
1. What Is Delivered
- Digital books are provided as the format shown on the product page, such as PDF or EPUB.
- Courses and learning resources are delivered through the StudyProHub account associated with the order.
- Digital products do not require a shipping address or physical delivery.
2. Timing and Order Review
- Access is released after successful payment confirmation and any required order review.
- We aim to complete manual review within 1 business day.
- If an order is rejected or cannot be fulfilled, the amount paid for the affected item is refunded to the original payment method.
3. Download Access
- Download instructions are sent to the email address supplied at checkout and appear in the customer account when available.
- If an email does not arrive within a few minutes, check spam or junk folders and contact info@studyprohub.com.
- Expired or failed links can be reissued after we verify the order.
4. Support
For missing access, corrupted files, or account delivery issues, contact info@studyprohub.com with the order number. We will investigate and provide access or an appropriate remedy as quickly as possible.