Refund Policy
The standards for refund eligibility, review, and cancellation of subscriptions or recurring services.
1. Refund Eligibility
Full refunds may be considered when all of the following apply:
- Request made within 7 days of purchase
- Less than 30% of the course completed
- No downloadable materials accessed
2. Partial Refund Considerations
- Technical issues preventing reasonable access
- Instructor unavailability
- Course significantly not as described
3. No Refund Scenarios
- After 7 days or after 30% completion
- Downloadable materials accessed
- Live sessions attended
- Violation of the Terms of Service
4. Refund Process
- Submit the request to info@studyprohub.com
- Include the order number and reason
- Review typically completed within 5 business days
- Approved refunds are typically processed within 10 business days
5. Subscription Cancellation
- Cancel anytime before renewal
- No partial-month refunds unless required by law
- Access continues until the active period ends