Policies/Platform Rules for Live Sessions
LegalEffective Date: April 2025

Platform Rules for Live Sessions

Behavior, technical, recording, and attendance rules for live learning sessions.

1. Session Rules for Students

  • Join on time
  • Mute when not speaking
  • Use appropriate attire where video is required
  • Do not record without permission
  • Participate respectfully

2. Session Rules for Instructors

  • Start sessions promptly
  • Maintain professional presentation
  • Provide clear audio and video quality
  • Prepare lesson materials in advance
  • Use session recording only where agreed

3. Technical Requirements

  • Minimum 5 Mbps internet connection
  • HD webcam recommended
  • Headset with microphone recommended
  • Updated browser or app
  • Quiet environment

4. Cancellation Policy

  • 24-hour notice required where possible
  • Emergency exceptions may be considered
  • Two no-shows may trigger course review
  • Make-up policies may vary by course

5. Recording Policy

  • Consent required from all relevant parties
  • Recordings retained for review purposes only
  • Recordings retained for up to 30 days unless otherwise required
  • No external distribution without authorization