Quality Assurance Policy
The standards used to evaluate course quality, instructor performance, and platform review processes.
1. Quality Standards
Course requirements include:
- Clear learning objectives
- Structured curriculum
- Regular assessments
- Adequate materials
- Professional presentation
2. Instructor Standards
- Minimum 4.0 rating maintenance
- 90% positive feedback target
- Response time under 48 hours
- Regular content updates
- Ongoing professional development
3. Review Process
- Student ratings after each course
- Quarterly instructor evaluations
- Random quality audits
- Peer review options
- Management oversight
4. Improvement Plans
- Required for ratings below 4.0
- 30-day improvement period
- Mentorship may be provided
- Re-evaluation process
- Suspension if required standards are not restored